Text Messaging Disclaimer

Privacy Policy for Text Messaging Services

Effective as of 12/1/2024, North Creek Animal Hospital is committed to protecting your privacy and ensuring the responsible use of your personal information. When you opt in to receive text messages from us, we may collect your mobile phone number and details about your interactions with our text messages, such as delivery status, read receipts, and responses. This information is used solely to send you transactional and promotional messages based on your preferences, provide updates and special offers related to our services, and enhance your experience through analytics.

Your information is never sold or rented to third parties. However, we may share your details with trusted service providers who assist in delivering text messaging services, under strict confidentiality agreements. Security is a top priority, and we employ industry-standard encryption measures to protect your data, though no method of transmission or storage is entirely secure.

You have full control over your participation in our SMS services. You will only receive messages after explicitly opting in, and you may opt out at any time by replying STOP to any text message or contacting us directly. If you have questions about this policy or how your information is handled, please reach out to us at contact@northcreekanimalhospital.com.

Terms and Conditions for Text Messaging Services

Effective as of 12/1/2024, these Terms and Conditions govern your participation in North Creek Animal Hospital’s text messaging services. By providing your mobile phone number and opting in, you agree to receive automated text messages from us, which may include promotional and transactional content. The frequency of messages will depend on your preferences and interactions.

Standard message and data rates may apply based on your mobile carrier and plan, so we recommend confirming details with your provider. If you wish to stop receiving messages, you can opt out at any time by replying STOP to any text message. For additional assistance, reply HELP or contact us at contact@northcreekanimalhospital.com.

Participation in our SMS services is limited to individuals who are at least 18 years old or have obtained parental consent. While we take every effort to ensure the timely delivery of messages, we cannot be held responsible for delays or failures caused by carrier issues or factors beyond our control.

We reserve the right to update or modify these Terms and Conditions at any time, with significant changes communicated to you as necessary. By continuing to use the service, you agree to the most recent version of these terms.